Understand and apply core workforce planning concepts and methodologies, including forecasting demand and supply, identifying gaps, and utilizing key performance indicators. Grasp the strategic importance of human resources data analytics and its role in organizational strategy and decision-making. Prepare and manage HR data effectively, including data cleaning, coding, understanding the difference between data and information, and the role of big data in HR. Perform descriptive data analysis using tools like Excel to identify relationships between variables and extract preliminary insights from HR data. Derive actionable insights and formulate evidence-based recommendations from HR data analysis. Present analytical results and recommendations compellingly using a storytelling approach. Identify and address challenges in applying HR analytical techniques and develop an integrated plan for future HR data analytics initiatives.

By the end of this program, participants will be able to: Apply a coaching mindset and establish appropriate boundaries and ethics in workplace coaching. Structure a coaching conversation using clear agreements, outcomes, and accountability. Demonstrate active listening and use advanced questioning techniques to unlock insight. Support goal setting and action planning using practical workplace tools and follow-up methods. Provide feedback and facilitate behavior change conversations with professionalism and psychological safety. Track progress using simple measurement approaches and reflective practice.

 Analyze job descriptions to identify the core behavioral competencies required for success in a specific role.  Design powerful, open-ended behavioral questions using the STAR technique to elicit real-world evidence from candidates.  Conduct professional interviews that minimize unconscious bias and ensure a fair selection process (Diversity & Inclusion).  Apply advanced probing techniques to distinguish between rehearsed answers and genuine experience.  Evaluate candidates objectively using a standardized scoring matrix to make data-driven hiring decisions.