Strategically influencing, designing, and directing your employer's efforts to enhance an inclusive workplace culture where talent can thrive and make their mark. Create and implement an organizational framework focusing on health equity, diversity and inclusion, which includes strategies specifically related to community engagement.

Go above and beyond standard business intelligence analysis techniques Get answers to complex data analysis questions without becoming a statistician Learn which data analysis technique to use for various business problems Extract the most meaningful results from large and small data sets and multiple data types Become familiar with basic text analysis tools and gain insights from unstructured text data Use advanced analysis functions in Excel and open source tools

Gain a clear understanding of your role in the facilitation process Adopt a set of proven and commonly used tools Know which discussions and decisions should occur prior to your strategic planning session Ensure up-front clarity and agreement regarding expected results Decide the best strategic planning approach/process to use and customize it

Explore ways to challenge your assumptions and view your business in a new light Learn and apply different thinking methods to avoid groupthink Control reactive fixes to problems even in an uncertain business environment Generate new ideas and evaluate future scenarios before your competitors do

Assess your strengths and step up to lead by example Rise to the challenges of today’s “do more with less” reality Inject passion and a sense of purpose to spark creativity and innovation Inspire your team to reach and strive for greater performance on their own

Understand how design thinking can improve organizational and personal performance Embrace uncertainty and develop an experimental mindset to iterate quickly Create a new process and attack problems from a completely new angle Convert ideas into customer value and market opportunity Release your group’s creative thinking and sharpen critical analysis Create more progressive and practical solutions for real-world problem

Become a change master who encourages innovative thought and behavior Set the right vision for your team, department and organization Understand how to plan for a successful future Align the workforce to achieve heightened performance and increased bottom-line results

Recognize the underlying causes of conflict Map conflict using a five-step approach Identify ways to develop flexible responses to personal and professional conflicts Practice applying models, techniques and strategies to manage your interpersonal communication behaviors in conflict situations

Understand the components of professionalism and the importance of setting a good example Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism Create genuine partnerships and unity with, and among, direct reports/colleagues Be more optimistic through reframing, resilience and positive language skills