10 Feb Certified Workplace Mediation Specialist - CWMS Certification Live February 2027 Certified Workplace Mediation Specialist - CWMS Certification Live February 2027 Wednesday, February 10, 2027 (12:00 AM) to Friday, February 12, 2027 (11:59 PM) 20 PDCs Provider: Conflict Management Institute Course Name: Certified Workplace Mediation Specialist - CWMS Certification Speaker: Faith Knight Program Type: Instructor E-Learning Registration URL: http://conflictmanagementinstitute.org/s/shrm-certified-workplace-mediator Certified Workplace Mediation Specialist - CWMS Certification Live February 2027, Tulsa, Oklahoma Email Details Upon completion of the CWMS program, participants will be able to: Develop and implement a structured, multi-stage internal mediation process designed to address complex, multi-party workplace conflicts (e.g., peer-to-peer, inter-departmental tension). Apply advanced communication techniques, including strategic reframing and mirroring, to effectively de-escalate high-tension disputes and transition parties from adversarial positions to collaborative interests. Analyze and effectively manage the ethical and legal boundaries required of an HR mediator, ensuring strict adherence to confidentiality standards and compliance protocols. Facilitate comprehensive reality testing discussions with employees and managers to objectively assess the potential risks (litigation, disciplinary action) associated with continuing a dispute versus reaching a negotiated settlement. Design robust, compliant written settlement documents that clearly define future behaviors and accountability, thereby reducing the likelihood of recurring conflicts and mitigating organizational risk. Details You're Registered!