Hear about the four key things you need to know about Generative AI , Learn about recent research on job design and real-world examples of how Generative AI tools enhance work, Discuss the implications for workforce planning, upskilling, and business process mining , Review the predominant concerns and risks associated with Generative AI and discuss risk mitigation actions most likely to address those concerns and Participate in a small group activity to apply concepts to real-world situations. "Learning Objectives at the end of the presentation, the participant will be able to: 1. Identify particulars of isolation, loneliness and solitude as they relate to the Loneliness Epidemic. 2. Discuss groups at risk for loneliness and isolation and risk factors as they relate to Human Resources. 3. Reference resources to increase engagement/support in the workplace and community." Self Image o Obtaining a healthy self image molds your sense of self worth to a higher level, thus enabling you to achieve greater experiences. Fortitude o Faith in yourself to realize that you must believe before you can move forward. Self Discipline o Maintain discipline to ensure that you are in control of your emotions and actions. Life Plan o Create a plan with specific and measurable goals to keep you on track of achieving your desires. Attitude o Have a positive mental attitude. Do not get caught up in the trivial things. 1) Identify both systemic and individual factors contributing to workplace burnout, understanding why traditional wellness programs may fall short in addressing these complex issues. 2) Develop data-driven strategies to overcome organizational barriers and gain leadership buy-in for a more comprehensive and effective “wellness program” that reduces burnout and increases sustainable peak performance. 3) Recognize and address the unique challenges HR professionals face in managing their own burnout while supporting others, and learning techniques for building resilience within HR teams.

3 Key Learning Points o Identify SHRM’s Policy Pillars o Consider what actions you can take to develop your HR Advocacy skills o Review bills considered by Maryland’s 2025 General Assembly

This session will guide participants on how to acknowledge these fears in a way that’s respectful, not dismissive. By learning how to reframe negative pushback, attendees will be better equipped to engage in these crucial conversations – an invaluable tool in case management where complex situations call for sensitive and honest exchanges.

The presentation will provide attendees with the knowledge and skills to: • Assess a workplace situation objectively by focusing on the facts and avoiding interpreting or judging the facts. • Identify the key element creating the situation based on their objective observations and emotional response. • Clearly communicate a positive, specific action to address the key element causing the situation while remaining open to other ideas.