10 Oct St. Petersburg, FL -- Resolving Workplace Conflict (RWC) St. Petersburg, FL -- Resolving Workplace Conflict (RWC) Tuesday, October 10, 2017 (9:00 AM) to Thursday, October 12, 2017 (5:00 PM) 21 PDCs Provider: Eckerd College Course Name: Resolving Workplace Conflict (RWC) Program Type: Seminar/Workshop Registration URL: https://www.mediationworks.com/resolving-workplace-conflict/ St. Petersburg, FL -- Resolving Workplace Conflict (RWC), Saint Petersburg, Florida Email Details Discover how to equip employees with conflict resolution skills and effective mediation techniques L Details You're Registered! DescriptionLocation DAY ONE Understanding the physiological and neurological impact of conflict Discovering the cost of conflict to your organization Identifying the path of conflict Understanding the constructive and destructive responses to conflict Discovering your impact on others through the Conflict Dynamics Profile® (CDP) Understanding what triggers negative responses in you Practicing giving feedback to others on the CDP DAY TWO Utilizing mediation in challenging situations (experiential simulation) Exploring the Third-Party Resolution model to resolve conflicts Practicing conflict resolution through video-recorded role-play sessions Understanding the nature of team conflict Exploring solutions to team conflict DAY THREE Discovering signs of impending conflict Learning proactive conflict resolution strategies Managing conflict with your direct reports Managing conflict with your manager Applying effective communication strategies Learning how to train others (Train-the-Trainer Module) St. Petersburg, FL -- Resolving Workplace Conflict (RWC) St. Petersburg, FL -- Resolving Workplace Conflict (RWC)4200 54th Ave SSaint Petersburg, FL 33711-4744 Map & Directions