05 Jan The People-ing Behind “Call HR”: Practical Tools to Strengthen Communication, Emotional Agility, and Human Connection The People-ing Behind “Call HR”: Practical Tools to Strengthen Communication, Emotional Agility, and Human Connection Monday, January 5, 2026 (12:00 AM) to Friday, January 9, 2026 (11:59 PM) 36.5 PDCs Provider: Orahill, LLC Course Name: The People-ing Behind “Call HR”: Practical Tools to Strengthen Communication, Emotional Agility, and Human Connection Speaker: Margot FW Halstead Program Type: Reoccurring Seminar/Workshop Registration URL: https://www.orahill.com/book-online?category=cee63dab-c801-4b9e-ad79-778898177a50 The People-ing Behind “Call HR”: Practical Tools to Strengthen Communication, Emotional Agility, and Human Connection, Via Zoom, Virginia Email Details Increase cognitive and emotional agility by applying specific communication tools to regulate reactions and sustain professionalism during high-stress or emotionally charged situations. Demonstrate composure and clarity when mediating conflict, coaching leaders, or facilitating sensitive employee conversations, ensuring empathy and accountability remain balanced. Accurately recognize and interpret emotional and behavioral cues to strengthen feedback delivery, influence outcomes, and rebuild trust after misalignment. Apply emotional intelligence frameworks to create psychologically safe environments that foster collaboration, transparency, and inclusion. Utilize precision language and mindset tools to prevent escalation, guide discussions toward solutions, and sustain progress under pressure. Coach others using interpersonal awareness strategies that promote accountability, motivation, and improved self-management. Integrate personal “toolbelt” resources (visual bookmarks, reframing methods, and self-management practices) into daily HR operations for lasting behavioral change. Model ethical practice and emotional discipline in decision-making, ensuring fairness, trust, and respect in complex workplace dynamics. Enhance leadership presence and communication influence through intentional listening, curiosity, and purposeful word choice aligned with organizational culture. These objectives map to SHRM’s Behavioral Competencies: Leadership & Navigation: Influencing without authority and guiding cultural tone through communication and composure. Relationship Management: Building trust, mediating conflict, and fostering accountability in emotionally complex situations. Communication: Demonstrating precision, empathy, and awareness in language and delivery. Ethical Practice: Acting with fairness and emotional regulation under stress. Learning & Development: Modeling and teaching interpersonal and emotional intelligence for organizational impact. Details You're Registered!