Participate learned about the importance of a return to work culture Participate was advised of tools and resources that can use to create return to work plans and manage current claims Participate received a review of the benefits of offering light duty work for employers, employees and the overall organization Participate can describe best practices of offering light duty work within the Washington state worker's compensation system Participate knows how to reach out to Washington state L&I to obtain no cost resources and assistance with return to work planning

• Understand the workers’ compensation claims process, including rights, responsibilities, and strategies to mitigate financial impacts. • Demonstrate the ability to communicate effectively with claim managers and understand protest rights and timelines. • Explain how a Risk Management Consultation can benefit businesses through tailored approaches to controlling workers’ compensation costs. • Describe the benefits of ongoing customer service provided by Risk Management, including assistance with claims and experience rate requests. • Identify the updated requirements for Washington state return-to-work incentive programs, including 2025 revisions. • Summarize the benefits offered through Washington state return-to-work incentive programs. • Learn the procedures and timelines for applying for financial incentive program reimbursements. • Understand the Preferred Worker certification and explain how businesses can benefit from the Washington state incentive program. • Emphasize the importance of fostering a return-to-work culture within organizations. • Utilize tools and resources to develop return-to-work plans and effectively manage existing claims. • Discuss the advantages of offering light-duty work for employers, employees, and the overall organization. • Describe best practices for implementing light-duty work within Washington state’s workers’ compensation system. • Collaborate with Washington state L&I to access free resources and assistance for return-to-work planning.

• Understand the workers’ compensation claims process, including rights, responsibilities, and strategies to mitigate financial impacts. • Demonstrate the ability to communicate effectively with claim managers and understand protest rights and timelines. • Explain how a Risk Management Consultation can benefit businesses through tailored approaches to controlling workers’ compensation costs. • Describe the benefits of ongoing customer service provided by Risk Management, including assistance with claims and experience rate requests. • Identify the updated requirements for Washington state return-to-work incentive programs, including 2025 revisions. • Summarize the benefits offered through Washington state return-to-work incentive programs. • Learn the procedures and timelines for applying for financial incentive program reimbursements. • Understand the Preferred Worker certification and explain how businesses can benefit from the Washington state incentive program. • Emphasize the importance of fostering a return-to-work culture within organizations. • Utilize tools and resources to develop return-to-work plans and effectively manage existing claims. • Discuss the advantages of offering light-duty work for employers, employees, and the overall organization. • Describe best practices for implementing light-duty work within Washington state’s workers’ compensation system. • Collaborate with Washington state L&I to access free resources and assistance for return-to-work planning.

• Understand the workers’ compensation claims process, including rights, responsibilities, and strategies to mitigate financial impacts. • Demonstrate the ability to communicate effectively with claim managers and understand protest rights and timelines. • Explain how a Risk Management Consultation can benefit businesses through tailored approaches to controlling workers’ compensation costs. • Describe the benefits of ongoing customer service provided by Risk Management, including assistance with claims and experience rate requests. • Identify the updated requirements for Washington state return-to-work incentive programs, including 2025 revisions. • Summarize the benefits offered through Washington state return-to-work incentive programs. • Learn the procedures and timelines for applying for financial incentive program reimbursements. • Understand the Preferred Worker certification and explain how businesses can benefit from the Washington state incentive program. • Emphasize the importance of fostering a return-to-work culture within organizations. • Utilize tools and resources to develop return-to-work plans and effectively manage existing claims. • Discuss the advantages of offering light-duty work for employers, employees, and the overall organization. • Describe best practices for implementing light-duty work within Washington state’s workers’ compensation system. • Collaborate with Washington state L&I to access free resources and assistance for return-to-work planning.