* Understand of the role of knowledge management for human resources. * Explain the utility of various types of data collected by organizations. * Recognize the strengths and limitations of the methods used to collect organizational data. * Display data in graphical forms that will reveal insights about an organization’s human resources * Demonstrate the skills necessary to operationalize a human resource construct of interest. * Analyze qualitative data and quantitative data using spreadsheet software. * Get an introduction to more advanced analytics tools applicable to human resources data.

Develop an understanding of the role played by an institution's external environment as it attempts to meet its organizational objectives. Develop an understanding of the multiple objectives an organization must address to be effective in the long run. Develop the capacity to formulate a long-term strategy for an organization, develop a business model, and design a plan of action to incorporate organizational structure and human capital considerations. Develop an understanding of the various approaches (classical, human relations, systems, contingency) to organizational structure and their relationship to organizational effectiveness. Develop the ability to apply these structural interventions. Develop an understanding of various "process" approaches (leadership, power, communication, decision making, group behavior, conflict resolution and negotiation) and their relationship to organizational effectiveness. Develop the ability and skill to utilize these processes.