• Define accountability and personal accountability • Differentiate between ownership and accountability • Use feedback as a tool to enhance performance • Understand the barriers of workplace accountability • Focus on building accountability leadership • Effectively set SMART goals • Identify the components of the cycle of accountability • Work toward achieving the benefits of accountability

• Understand Bloom’s Taxonomy • Explain the Cognitive domain • Explore the two Cognitive domains • Explain types of knowledge • Identify training in the Cognitive domain

• Understand Bloom’s Taxonomy • Explain the Psychomotor domain • Explore the different Psychomotor taxonomies • Explain ways to implement training in the Psychomotor domain • Identify Psychomotor activities

• Know the meaning of appreciative inquiry • Think in positive terms and avoid thinking negatively • Encourage others to think positively • Recognize positive attributes in people • Create positive imagery • Manage and guide employees in a positive environment

• Define records and archives • Analyze records in context • Classify records • Understand different systems • Maintain and convert records

• Identify financial terminology • Understand financial statements • Identify how to analyze financial statements • Understand budgets • How to make budgeting easy • Understand advanced forecasting techniques • Understand how to manage the budget • Identify how to make smart purchasing decisions • Identify the legal aspects of finances

• Learn the consequences of win/lose and win/win strategies • Learn how to achieve win/win in your relationships • Learn how to improve trust • Learn to identify the biggest organizational trust issues • Learn to set goals for improving trust

• Know how to see the big picture • Develop a risk-management strategy • Know how to practice financial literacy • Develop critical thinking • Practice management acumen • Find key financial levers

• Define and understand ethics. • Understand the benefits of ethics. • Create strategies to implement ethics at work. • Recognize social and business responsibility. • Identify ethical and unethical behavior. • Learn how to make ethical decisions and lead with integrity.

• Emphasize your organization’s commitment to ethics and compliance with the law • Set forth basic standards of ethical and legal behavior • Provide reporting mechanisms for known or suspected ethical or legal violations • Help prevent and detect wrongdoing