As a result of this presentation the participant will be able to... 1. State 2 reasons why the hospitality and customer service framework does not meet the needs of people as they age and live with different abilities. 2. Explain what it means to be a community builder. 3. Name the 4 pillars of community building.

1. To explain the six steps that guide an organization through a change process using the acronym GROWTH. 2. To identify at least one way to use each step in the GROWTH Model to drive a change process. 3. To develop an action plan to apply the GROWTH Model to a change process.

As a result of this presentation the participant will be able to... -Name 2 challenges leaders new to culture change may face. -List 2 strategies that leaders new to culture change can deploy to support change efforts. -Identify 2 qualities of a successful change effort.

As a result of this presentation the participant will be able to... 1. Define the Three Plagues (loneliness, helplessness, and boredom) and how they impact people’s lives. 2. Explain how 1 of the Eden Alternative Principles can strengthen an Eden Alternative Domain(s) of Well-Being®. 3. Identify 2 ways they can do what they do as a care partner differently using the Ten Principles.

As a result of this course, the participant will be able to.. -Identify 2 barriers to well-being for people living with dementia - Name 2 ways that we can enhance well-being for individuals living with dementia -List 2 ways that we can transform our care practices to support more positive outcomes for people who live with dementia

By the end of this training, participants will be able to: identify common obstacles encountered in senior living communities. They will be able to describe practical strategies to foster enthusiasm and promote cultural shifts among employees and residents towards person-directed care, identifying key factors contributing to successful adoption of new ideas. Learning from challenges and failures encountered during implementation, the learner will be able to extract actionable lessons and best practices applicable to participants' own communities.

Participants will leave this powerful, engaging session with a renewed sense of commitment to the organization and ownership in the retention solution. Our people are our greatest retention advocates, so let’s all attract others onto our teams, instead of repelling the talent we can’t afford to lose.

Join us to analyze the most recent insights and statistics, examine the impact of cost and reimbursement for individuals requiring services, and hear innovative ways to reduce employee turnover.

By the end of this training, participants will be able to: identify common obstacles encountered in senior living communities. They will be able to describe practical strategies to foster enthusiasm and promote cultural shifts among employees and residents towards person-directed care, identifying key factors contributing to successful adoption of new ideas. Learning from challenges and failures encountered during implementation, the learner will be able to extract actionable lessons and best practices applicable to participants' own communities.

By the end of this training, participants will be able to: identify common obstacles encountered in senior living communities. They will be able to describe practical strategies to foster enthusiasm and promote cultural shifts among employees and residents towards person-directed care, identifying key factors contributing to successful adoption of new ideas. Learning from challenges and failures encountered during implementation, the learner will be able to extract actionable lessons and best practices applicable to participants' own communities.