The Law and Protected Classes Discriminatory Acts Disability Status and Assistance Animals Familial Status and Occupancy Enforcement and Compliance Federal Fair Housing: Assessment

Learn how to improve your community in the areas of diversity, equity, and inclusion. Discover how to overcome implicit bias and improve cultural awareness. Study the benefits of seeing through the lens of others and appreciating each person's differentness.

Conflict in the workplace. Explore common sources of conflict. Identify the difference between conflict resolution and managing conflict and examine methods for both. Discover ways to turn conflicts into positive growth competence.

Understand the potential impact of conflict in the workplace. Explore common sources of conflict. Identify the difference between conflict resolution and managing conflict and examine methods for both. Discover ways to turn conflicts into positive growth competence. Learn how to lead your team through conflict.

Learn best practices for receiving prospective residents and how to maintain a service-minded attitude and presence throughout the entire process. Understand the impact of excellent customer service even after a resident moves out. Discover the lasting impacts customer service can have on a community and company's reputation.

Creating a workplace that honors and values diversity is vital. By being open to the differences of others, you experience more opportunities for personal and professional growth. To understand diversity in the workplace, you must also understand the laws and regulations that shape policies and procedures. Learn best practices for embracing a diverse workplace.

Creating a workplace that honors and values diversity is vital. By being open to the differences of others, you experience more opportunities for personal and professional growth. To understand diversity in the workplace, you must also understand the laws and regulations that shape policies and procedures. Learn best practices for embracing a diverse workplace and how to lead by example.

Identify behaviors most commonly found in harassment complaints. Review laws that have been enacted to protect employees. Explore your responsibilities in reporting harassing behaviors. Develop an understanding of how harassment claims may be addressed.

Identify behaviors most commonly found in harassment complaints. Review laws that have been enacted to protect employees. Explore your responsibilities in reporting harassing behaviors. Develop an understanding of how harassment claims may be addressed. Understand your supervisor accountability.

Learn how to protect you and your company from fair housing claims. Learn the importance of fair housing in the business and for the community. Best practices for training others on fair housing.