Align focus with most meaningful work Prioritize and keep commitments Create mental space for innovation Get to action more quickly Reduced anxiety and overwhelm Improved relationships Consistent individual, team, and organizational productivity More predictable outcomes

Being an effective HR professional is not just knowing the body of knowledge that defines the profession but being able to apply that knowledge to respond to business needs and create sustainable value.

Identify the high-leverage behaviors they should focus on. Diagnose the real causes behind behavior problems. Effectively motivate and enable others—regardless of authority. Create behavior-change strategies that yield rapid, lasting results.

1-day session covering: HR from the Outside-In (How HR Creates Value) Strategic Enabler of the Business (how HR creates value cont.) Org. Diagnosis and Design Managing Stakeholders & HRBPs as consultants

LESSON 1: GET UNSTUCK Spot the performance conversations that are keeping you from what you want • Choose the right conversation to get unstuck LESSON 2: MASTER MY STORIES I • Learn where emotions come from and how to change them • Take responsibility for the emotions you bring to the conversation by owning your story LESSON 3: MASTER MY STORIES II • Eliminate negative stories that impede conversations and results LESSON 4: START WITH HEART • Stay focused on what you really want • Lay a foundation of good intent LESSON 3: MASTER MY STORIES II, CONT. • Eliminate negative stories that impede conversations and results LESSON 5: STATE MY PATH • Speak honestly and respectfully • Share tough messages in a way that invites others into the conversation LESSON 6: MAKE IT SAFE • Take steps to rebuild safety when others get defensive • Talk with almost anyone about almost anything LESSON 7: DIAGNOSE • Use the Six Sources of Influence to understand what’s causing the gap • Use the Six Sources of Influence to understand what’s causing the gap LESSON 8: MAKE IT EASY • Don’t lead with your ideas; start by asking others • Brainstorm ways to overcome others’ ability barriers in key areas (personal, social, and structural influences) LESSON 9: MAKE IT MOTIVATING • Motivate others using natural consequences rather than power • Make unseen or forgotten consequences more visible • Use the skills to help good performers become great LESSON 10: MOVE TO ACTION • Move from healthy dialogue to taking action and achieving results