• Respecting Differences: Valuing diverse perspectives, backgrounds and lived experiences • Building Data-Driven Cultures: Leveraging insights & metrics to inform equitable decision-making and measure impact • Establishing Equitable and Inclusive Policies: Designing systems & processes that promote fairness, belonging and opportunity • Accountability & Continuous Improvement: Setting measurable goals and sustaining long-term cultural change

Setting up Managers to be Successful • Writing Effective Performance Improvement Plans • The Written Warning: Focus on Specificity • Difficult Conversations: Delivering the Message Effectively