By the end of the program, learners will be able to: Describe the fundamentals of project management within the specific context of learning and development projects, including key concepts, roles, and processes. Apply practical project management skills through case-based and problem-based learning, focusing on real-world scenarios related to learning and development projects. Identify and analyze the unique characteristics of learning and development projects and how these impact project design, implementation, and evaluation. Create essential project management artifacts such as the Integrated Master Plan (IMP), Integrated Master Schedule (IMS), Delivery Schedule, Resource Plan, and Evaluation and Measurement Plan tailored for learning and development initiatives. Utilize targeted coaching insights to enhance the effectiveness of learning and development projects, ensuring alignment with organizational objectives and goals. Develop project documentation including a draft Integrated Master Plan (IMP) and Integrated Master Schedule (IMS) using course-provided templates, which will be evaluated and debriefed by instructors and peers. Apply project management methodologies to real-world learning and development projects, utilizing personal or organizational examples to practice and refine skills during the practicum. Evaluate project progress through critical measurement and evaluation strategies to ensure successful learning and development outcomes.

By the end of the program, learners will be able to: Identify and implement virtual training best practices with regard to program design, facilitation, and production. Apply learner engagement strategies across environmental, intellectual, and emotional dimensions to guide teams toward exceptional learning outcomes. Utilize robust proprietary evaluation instruments to assess virtual training individuals and teams. Compile and interpret data to identify organizational-level issues in instruction and development.

By the end of the program, learners will be able to: Design and develop engaging instructional activities that effectively engage a diverse hybrid audience using a range of strategies, techniques, and technologies. Integrate InSync's trademarked dimensions of engagement into the design to ensure learner participation and retention, keeping learners actively engaged throughout the learning experience. Determine the most suitable instructional objectives for virtual environments and create a blueprint for a seamless blend of virtual and in-person learning. Apply a variety of accountability and assessment techniques to monitor learner progress and engagement in the virtual learning environment, ensuring optimal learning outcomes.

Map design intent to outcomes using design intent, delivery stability, post program evidence. Identify engagement signals from questions, polls, discussions, and activities. Analyze live behaviors and label signals tied to indicators of progress and performance. Connect engagement signals to measurable outcomes leaders care about.

By the end of the program, learners will be able to: Intentionally design engaging live virtual and hybrid classes to achieve maximum learner engagement. Incorporate our proven 4-step design approach to determine optimal environments for each learning objective. Leverage virtual classroom tools, integrated learning apps and lecture/discussion-oriented content for maximum impact and retention.

By the end of the program, learners will be able to: Define AI’s role in virtual learning and how it enhances the work of designers, facilitators, and producers. Explain how AI can personalize learning experiences while maintaining human oversight. Identify AI-powered tools that track learner behaviors and tailor content in real time. Evaluate the risks of over-relying on AI and strategies for maintaining instructional design control. Apply AI tools to enhance producer and host responsibilities, including engagement tracking and real-time support. Leverage AI for facilitation by automating administrative tasks while preserving human connection. Analyze ethical considerations and biases in AI-driven virtual learning environments. Develop strategies to integrate AI responsibly while maintaining learner trust and engagement. Collaborate effectively with AI as a partner in designing, facilitating, and producing virtual learning. Create a personalized action plan to integrate AI tools into your virtual learning practice.

Course graduates will master the following skills while earning their Virtual Facilitator Certification: Engage with virtual and hybrid learners on intellectual, emotional and environmental levels for next-level virtual learning. Utilize active questioning and advanced facilitation techniques to achieve consistent communication and boost learner engagement/collaboration. Develop valuable instructional partnerships that ensure learner success in the virtual classroom.

By the end of the program, learners will be able to: Define the foundational role of facilitation and describe how people learn across different environments. Compare the key differences between in-person and virtual facilitation, including their unique challenges and best practices. Demonstrate engagement strategies tailored to face-to-face learners, with a focus on keeping participants actively involved. Develop strategies to transition from virtual to in-person facilitation effectively. Adapt content delivery to leverage the dynamics of in-person interactions. Manage challenges unique to face-to-face training environments, such as non-verbal cues and physical logistics. Practice applying facilitation techniques in a simulated session and receive feedback to refine your approach for in-person environments.

By the end of the program, learners will be able to: Demonstrate methods for supporting engagement and active learning in the virtual hybrid classroom. Describe and demonstrate the roles and competencies of master instructional and technical producers. Demonstrate instructional and techniques for identifying and addressing the needs of Facilitators. Advocate for individual learners during live sessions. Apply a proven four-step process for recovering from common challenges. Manage tasks before, during and after sessions to support the hybrid program delivery. Create an action plan for continuous improvement as a virtual producer.