- Learn how HR drives business success - Explore modern HR’s evolution - Identify HR’s 12 functional areas - Learn the connection between the functional areas and the employee lifecycle

- Define job architecture and understand its key components - Understand how job architecture clarifies role names, responsibilities, and career growth - Recognize the benefits and importance of job architecture in organizational development - Explore the connections between job architecture and inclusion

- Define the employee lifecycle and identify the six phases - Understand each phase’s key actions and impact - Explore each phase’s benefits and risks - Reflect on gaining buy-in from leaders and staff

Upon completion of this session, participants will be able to: - Synthesize four foundational user experience (UX) design laws into a unified, strategic organizational development framework. - Establish collaborative feedback mechanisms and co-designed workflow templates that satisfy back-office compliance requirements while respecting frontline managers' daily operational constraints. - Evaluate internal workflow interfaces to transition the HR-manager relationship from transactional compliance checking to a strategic partnership that optimizes the overall employee experience.

Upon completion of this intensive virtual experience, participants will be able to: - Formulate and execute an enterprise-wide workplace strategy using UX principles to design high-impact milestones that optimize employee sentiment and retention. - Integrate UX principles into a unified operational blueprint that eliminates systemic friction, reduces administrative drag, and scales user-centric systems across diverse departments. - Construct a collaborative co-design framework that bridges the gap between back-office HR compliance and frontline manager realities, turning traditional procedural rollouts into a strategic organizational alliance. - Evaluate and audit existing workplace software interfaces, feedback loops, and internal communication pathways to actively diagnose and remediate hidden operational bottlenecks that cause talent attrition.