Using a case study, the learner will gain practical knowledge on how to determine which witnesses to interview and how to draft objective interview questions for the Complainant, Subject, and Witnesses. The learner will also become more skilled at properly documenting an investigation, including learning strategies for effective investigation report writing.

Using a case study, the learner will gain practical tools for managing reluctant or difficult witnesses. The learner will also dig deeper into understanding how their own potential biases could impact an investigation and gain practical skills for interrupting such biases during the investigative process. Finally, the learner will also become more skilled at making credibility determinations and understanding how to weigh the different factors.