Shift from “managing work” to “developing people,” through foundational conversational skills like open-ended questioning and reflective listening that make employees feel heard, valued and engaged. Gain practical tools to guide employees in setting IMR (Important, Measurable, Realistic) goals, making strategic decisions, and building real commitment. Approach difficult conversations with confidence, delivering positive and corrective feedback that builds trust, encourages growth, and gets results. Explore 15 proven practices that actively build an engaged workforce, and learn to adapt your communication style to meet employees' unique work styles.

It is the key to unlocking maximum workplace productivity. A Stanford University study of 1,100 companies found that those organizations promoting collaboration among their employees were 5 times more likely to be high performing. Research by Deloitte shows that businesses with a collaboration strategy among their employees were twice as likely to outgrow their competitors. That’s because their collaborating employees experienced gains in efficiency, quality of work, innovation, and overall job satisfaction.