Successful completion of this course will give participants a thorough understanding of the investigative skills mandated in the 32-hour required training under the EEO Management Directive MD-110 which includes: • an overview and understanding of the entire EEO investigative process (both federal and private sector) to include time frames, EEO laws enforced by EEOC, and theories of discrimination. • an understanding of the role and responsibility of an EEO Investigator. • an understanding of investigative techniques and understanding of recordkeeping and handling of documents and medical information o accurately preparing an investigative plan, o Identifying models of proof in employment discrimination cases o collecting and examining documentary and electronic evidence under the appropriate discrimination theory, o interviewing witnesses and making credibility determinations, o understanding the components of a disability discrimination case and harassment, and the aftermath associated with claims of retaliation. • an understanding of what constitutes an impartial and inclusive report that enables a reasonable decision-maker to conclude whether illegal discrimination occurred. • an ability to assemble and organize the investigative file to include a draft summary.

A skillful investigator is crucial when employees claim they have been discriminated against based on their protected status under EEO-enforced laws. It is important that employer representatives can quickly uncover the relevant facts of what happened and skillfully draft a reliable report summary to determine a resolution.